Rick, Rene and their whole crew are great! We contacted Rick for a quote. We didn't really know what we wanted and were pretty vague about the design we...
From the beginning to the end Rick and Renee were wonderful to work with. Out of the three different bids we got, Rick was the only one who actually listen...
Excellent customer service and listened to my needs. I was happy to have invested the money to build with Azure. I am a tough customer and they did very well. 🙂
From start to finish Azure Pools & Spas team went above and beyond my expectations. We were not totally sure of the pool design we wanted, Rick designed an amazing pool that is ideal for our family, entertaining and really giving us great use of our fair but not huge outside living area. He really has an eye and gave us good ideas for tile and pebble choices. All of the crews were so nice and cleaned up well, they finished on time which was great for our grand kids that came to visit. We could not be happier for choosing AZURE POOLS!!! Also, out of 4 bids theirs was very competitive without sacrificing quality. After seeing neighbors pools not all contractors are equal. FIVE STAR SERVICE AND QUALITY!!!
Azure has built 2 personal pools for me and also has assisted with more than one complete re-model at our Customer's homes (we own Desert Home Services). My Wife and I, as well as our Customer's have been very happy with the service and outcome that Azure has provided. I would definitely recommend them to anyone looking to build a pool, spa or any outdoor living area in your home.
The best of the best , the owner Rick built two pools for me and both experiences went without a problem.The end result were better than I expected . I would give Aszure Pools ten out of 10. Thank you Rick Neff for a great job
I am a two-project veteran, client of Azure pool and Spa. Azure pool and spa is a family business run by Rick Neff and sister, Renee. My first project with AZURE was a large fairly complex infinity pool, spa / landscaping project on my home (new construction) in Rancho Mirage. Rick Neff, the owner, has a keen eye for design and was hands on and provided a lot of very valuable creative input and worked with me on every step of the project and in spite of the my many iterations and changing visions for this project, patiently stuck with me, resulting in a magnificent pool, spa and backyard for my home.
Fast forward 5 years, there was a significant maintenance issue (a leak) caused by seismic activity. Azure not only stood 100% behind their work and the warranty and made the necessary repairs, but Rick supervised the entire repair process. I don’t know about you, but when a contractor stands behind their work, as we expect them too, even though it shouldn't be a surprise, it is none the less very comforting and underscores in real terms what the company is all about. That’s who I want to do business with.
Project number two, was a pool remodel and equipment replacement, and repair of the drainage system on an older home I acquired in La Quinta earlier this year. Admittedly a more modest project, the Azure team treated it as if it were a very big project, and did a great job. And yes there were a few twists and turns on the project, (especially related to the drainage system) but the team adjusted and addressed the challenges, came up with a creative solution and got the job done, perfectly!
Azure is not the lowest cost, nor the highest cost provider. What you get from this company is a highly experienced hands on quality approach to your project. A family business that is small enough to provide a highly personalized approach, but big enough and experienced enough to handle a large and complex project. This is a company that is a part of this community and stands behind its work I would highly recommend them.